B.C. Ombudsman seeking retailer input on lotteries
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Source: Vancouver Island News Group
Published: Apr 05, 07
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BRITISH COLUMBIA – B.C. Ombudsman Kim Carter is offering an opportunity for retailers to provide input as she continues her investigation into the lottery process in British Columbia.
“Our investigative team has spoken with members of the public and with key officials at the British Columbia Lottery Corporation (BCLC) during the course of this investigation,” said Carter. “Retailers are an important part of this picture and I want to ensure that my office offers the opportunity for input from all involved stakeholders.”
BCLC’s retailers are being advised of this and they and their employees have the opportunity to electronically send their comments and suggestions to the Ombudsman’s Office.
The Ombudsman announced in December 2006 that her office was investigating the steps that the BCLC takes to ensure that the lottery process is fair for the public.
Specific areas to be addressed include:
Processes that the BCLC has in place to monitor lottery retailers’ participation in lotteries
BCLC processes that ensure individuals presenting winning tickets are the valid purchasers
Checks and audits conducted to ensure compliance with BCLC processes Carter expects to report publicly on the BCLC investigation this spring.
British Columbians who have concerns or complaints about administrative fairness or how they have been treated by BCLC or other public agencies can write to the Ombudsman’s Office, complete an online complaint form at www.ombudsman.bc.ca or telephone 1-800-567-3247.
The Ombudsman’s Office is British Columbia’s independent voice for fairness. It investigates complaints about public authorities, including provincial corporations, boards and commissions, and looks into their administrative actions and processes to ensure transparency and accountability.
